Frequently asked question

Q: How do I book trip extras?

How do I book a transfer?Online when you book your trip. It’s better to get them locked in as soon as possible to avoid missing out.Contact us and we’ll book it for you.How do I book accommodation?Contact us to book accommodation.You can book an individual room online when you book your trip, or contact us to book.How do I book insurance and flights?Contact us so we can give you a quote for insurance and flights and help you book them.Please note, these services aren’t available in some regions, but we can recommend services and companies for you.Additional activities, such as Urban Adventures and excursionsYou can book Urban Adventures day tours and activities yourself online.For optional activities listed in your itinerary, you can usually book these when you’re on your trip so there’s no need to pre-book, unless it says you need to in your Essential Trip Information.

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We help you to choose best travel packages as your need and requirement. if we haven’t find suitable package according to your requirements or need. We help to customize your travel package under travel expert guidance. To meet your requirements.

How do I book trip extras?

How do I book a transfer?

Online when you book your trip. It’s better to get them locked in as soon as possible to avoid missing out.

How do I book accommodation?

You can book an individual room online when you book your trip, or contact us to book.

How do I book insurance and flights?

Please note, these services aren’t available in some regions, but we can recommend services and companies for you.

Additional activities, such as Urban Adventures and excursions

You can book Urban Adventures day tours and activities yourself online.

For optional activities listed in your itinerary, you can usually book these when you’re on your trip so there’s no need to pre-book, unless it says you need to in your Essential Trip Information.

Why do you take full payment?

The reason we request full payment for some trips is because we need to confirm each part of your adventure with our local operators and suppliers as we go (e.g. on-tour transport, activities and accommodation). If your place on the trip is unavailable, we’ll provide you with a full refund.

I made a payment for the wrong amount, what are my options?

You can contact our support team for correction.

Can I request custom Travel Package?

Yes, we also create custom travel packages as per traveler demands.

Are flights and airport transfers included in the trip price?

That are entirely depend on the packages, what package you choose. Mostly, International and national flights are excluded from packages, rest airport transfers are mostly included in our all packages. if you are not sure about the same, how to check or confirm. We would request you to please connect with our support team.

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